Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 7)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
7
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior is high-value because it’s an explicit buying signal.** Requesting a callback shows active intent, urgency, and willingness to engage with sales—not just passive content consumption.
- **中文:** 第7天的行为价值高,因为这是明确的购买信号。主动请求回电说明客户有真实意向、紧迫感,并愿意与销售互动,而不只是被动浏览内容。
- **AI keeps the lead in C Pool because one strong signal isn’t enough to cross the 60-point upgrade threshold.** Day 7 predicted score is 7, so intent is positive but still early-stage and low-confidence.
- **中文:** AI仍将该线索留在C池,因为单次强信号不足以跨过60分的升级门槛。第7天预测分为7分,说明意向是正向的,但仍处于早期且置信度不足。
- **The system should trigger immediate sales-assisted nurturing, not a full A/B upgrade.** Recommended actions: create a callback task for the success team, assign an SDR/AE owner, send a tailored capabilities deck, and log the inquiry for follow-up within 24 hours.
- **中文:** 系统应触发销售辅助型培育,而不是直接升级到A/B池。建议动作包括:为成功团队创建回电任务、分配SDR/AE负责人、发送定制化能力介绍材料,并在24小时内记录并跟进该咨询。
- **This supports a 100-unit distribution inquiry by moving from interest to qualified conversation.** The callback lets Global Skills clarify volume, delivery model, budget owner, and timeline—key inputs for a B2B proposal and accurate deal sizing.
- **中文:** 这有助于把100单位的分销咨询从“兴趣”推进到“合格商机沟通”。通过回电,Global Skills可确认采购量、交付模式、预算决策人和时间表,这些正是B2B提案与准确评估交易规模的关键输入。
- **Business outcome:** faster speed-to-lead, better pipeline quality, and higher probability of converting a high-volume inquiry into a structured proposal and sales follow-up.
- **中文:** 业务结果:提升响应速度、改善管道质量,并提高将大批量咨询转化为正式提案和销售跟进的概率。