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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (13 → 46)
B Pool Threshold: 60
Day 1
13
Day 3
33
Day 7 (Actual)
46
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Nurturing Read: Survey Completion → Score 46 → Stays in C Pool** - **Why it's high-value:** A completed post-video survey is an active intent signal — the lead invested time, self-identified needs, and gave qualification data (role, budget, timeline). Passive views don't do this. - 中文:完成视频后问卷是主动意向信号——客户投入时间、暴露需求并提供资格数据(角色、预算、时间表),这是被动浏览做不到的。 - **Why no upgrade yet:** Score rose 43 → 46, but the C→B threshold is 60. One strong behavior isn't enough; AI needs cumulative, multi-touch evidence before reallocating sales resources. - 中文:分数从43升到46,但C→B门槛是60。单次强行为不够,AI需要多次累积证据才升级,避免浪费销售资源。 - **Triggered actions (C-pool, low-touch):** Parse survey answers into the lead profile; route a tailored content follow-up (case study / module outline matched to stated needs); set a re-score checkpoint; alert sales only if score trends toward 60. - 中文:解析问卷答案写入画像;按需求推送定制内容(案例/课程大纲);设置重新评分节点;仅当分数逼近60时才提醒销售介入。 - **Path to a 100-unit inquiry:** Survey data reveals org size and training scope — use it to size the opportunity, then let B-pool (proposal + follow-up task) trigger once score crosses 60. This keeps pipeline quality high and sales effort proportional to deal potential. - 中文:问卷数据可判断组织规模与培训范围,用于估算商机体量;分数过60进入B池后自动触发提案与跟进任务,保证管道质量并让销售投入与商机潜力匹配。