Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 49)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
49
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 click on contact info = intent signal.** It's a high-value behavior because it shows the lead is actively looking for a direct channel to a human—typically the last step before an inquiry.
中文:Day 7 点击联系方式是明确意向信号,说明客户在主动寻找人工对接渠道,通常已接近询盘阶段。
- **Score rises to 49, but 60 is the C→B threshold—so it stays in C.** The AI is being disciplined: cumulative engagement (44) plus one signal (49) is not enough evidence of deal readiness. No premature pool upgrade = no wasted sales time.
中文:分数升至 49,但未达到 C→B 的 60 分门槛,AI 保持纪律:累计互动加单一信号不足以证明成交准备度,避免销售资源浪费。
- **Trigger low-cost, high-relevance nurture tasks now.** Send a tailored capability deck / case study (not a full B2B proposal yet), and schedule a soft follow-up call or email within 24–48h referencing the contact-page visit.
中文:立即触发低成本高相关动作:发送定制化能力介绍/案例(暂不发正式方案),并在 24–48 小时内安排一次轻量跟进(电话或邮件),提及客户访问联系页。
- **Reserve the formal B2B proposal for the B-pool upgrade (score ≥60).** Proposal generation should fire automatically at threshold—this keeps proposal output tied to qualified intent, improving win-rate per proposal.
中文:正式 B2B 方案留到升级 B 池(≥60 分)时自动触发,让方案产出与合格意向挂钩,提升单份方案的赢单率。
- **Path to the 100-unit inquiry:** the contact click is a buying-committee entry point. The nurture sequence should qualify volume, timeline, and decision-maker—then the B-pool upgrade triggers proposal + sales follow-up, converting intent into a 100-unit distribution deal.
中文:通往 100 套分销询盘的路径:联系页点击是进入采购决策圈的入口,培育序列应先确认数量、时间线和决策人,升级 B 池后触发方案与销售跟进,把意向转化为 100 套分销订单。