Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (13 → 44)
B Pool Threshold: 60
Day 1
13
Day 3
33
Day 7 (Actual)
44
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior = buying-signal, not browsing.** "Clicked contact information" is deliberate, high-intent—lead is checking how to reach a human, a strong pre-sales indicator.
该行为是明确购买信号而非随意浏览——主动查看联系方式，说明客户已在考虑如何对接销售，属于售前高意向动作。
- **AI score rises modestly (43 → 44), still below the 60 C→B threshold.** Single high-value click adds signal but not enough cumulative weight; system correctly holds in C Pool to avoid premature sales handoff.
单次高价值行为只小幅加分（43→44），未达60的升级线；系统将其留在C池，避免过早转销售造成资源浪费。
- **Trigger low-friction, automated nurture—not a full proposal yet.** Send a tailored case study / training catalog, a soft "contact us" CTA, and log the click for the nurture track; keep cadence warm.
触发低门槛自动化培育：推送定制案例/课程目录、柔性“联系我们”入口，并记录点击行为，保持触达节奏，暂不启动正式方案。
- **Reserve B2B proposal & sales follow-up for the B-threshold crossing.** When score hits 60 (e.g., repeat visits, video completion), auto-generate proposal + follow-up task for the rep—protecting sales efficiency.
正式B2B方案与销售跟进应留待突破60分（如复访、看完视频）时自动触发，保障销售效率。
- **Toward the 100-unit inquiry: stack intent signals to accelerate the upgrade.** Contact-click + repeat interaction + content depth will compound score, triggering proposal and sales engagement at the right moment to convert scale demand.
面向100套分销询盘：叠加联系方式点击、复访与内容深度，加速分数累积，在恰当时机触发方案与销售介入，承接规模化需求。