Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (17 → 57)
B Pool Threshold: 60
Day 1
17
Day 3
37
Day 7 (Actual)
57
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 survey = explicit intent signal.** Completing a post-video survey means the lead moved from passive viewing to active engagement — a stronger signal than a video view or page visit.
完成问卷是主动意向信号，比单纯看视频或浏览页面更能说明采购兴趣。
- **Score rises but stays below threshold.** Predicted score 57 vs. C→B threshold of 60 — the behavior improves quality but isn't sufficient alone to justify a pool upgrade.
预测分57，仍低于升级线60，行为加分但未达升级标准，AI判断暂不升级。
- **Stay in C, but escalate nurture intensity.** Trigger a personalized follow-up task for the SDR and send a targeted content asset (e.g., case study or training catalog) rather than a full proposal.
仍留C池但加大培育力度：给销售创建个性化跟进任务，发送案例或课程目录，暂不发正式方案。
- **No proposal yet — protect sales efficiency.** A full B2B proposal at score 57 risks wasted sales time; reserve it for the 60+ threshold trigger.
57分就发正式方案会浪费销售资源，应在60分以上再触发。
- **Path to 100-unit deal.** Next high-value actions (e.g., pricing page visit, demo request, repeat survey) push score past 60 → auto-upgrade to B → proposal + follow-up triggered → positions the lead for a bulk distribution inquiry.
后续高价值行为可将分数推过60，自动升级B池并触发方案与跟进，为100套批量采购询盘铺路。