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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (17 → 57)
B Pool Threshold: 60
Day 1
17
Day 3
37
Day 7 (Actual)
57
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Lead Nurturing Read – Global Skills** - **High-value behavior:** Completing the post-video survey is an *active intent signal*, not passive viewing — it shows engagement depth and gives us qualifiers (needs, role, timing) we can act on. 完成视频后的问卷是主动意向信号,而非被动浏览;它既体现参与深度,也提供需求、角色与时间表等可执行信息。 - **Why still in C Pool:** Predicted score is 57 vs. the 60 upgrade threshold — close but not qualified. AI keeps the lead in C to avoid premature sales push and preserve pipeline quality. 预测分57,未达60升级线;虽接近但尚未合格,留在C池可避免过早销售打扰并保障商机质量。 - **Triggered actions (nurture, not proposal):** Score the survey responses, tag needs/topic interest, send a targeted content follow-up (e.g., case study or program overview), and set a re-score checkpoint within 48–72 hours. 触发动作应为培育而非提案:解析问卷、打需求标签、推送针对性内容(案例或课程概览),并设48–72小时内复评节点。 - **Path to upgrade:** One more high-intent action (pricing page, demo request, repeat visit) should push the score past 60 → auto C→B upgrade → proposal + sales follow-up task. 再有一次高意向行为(查看报价、申请演示、重复访问)即可越过60分,触发C→B升级、自动生成提案与销售跟进任务。 - **Toward the 100-unit inquiry:** At B Pool, route to a sales rep with survey-derived context to size the opportunity; consistent scoring keeps the 100-unit distribution deal in a qualified, well-timed pipeline rather than a cold pitch. 进入B池后,由销售带着问卷洞察评估100单元分销机会规模;以评分驱动的节奏,让该分销询盘处于合格且时机恰当的管道中,而非冷启动推销。