Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 1)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
1
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Why Day 7 is high-value:**
- Repeated demo viewing signals active solution evaluation, not casual browsing — a strong intent signal for cultural training.
- 重复观看文化洞察 Demo 说明客户在认真评估方案,而非随意浏览,属于明确的购买意向信号。
**Why still in C Pool:**
- Score rose to only 1 vs. a 60 threshold; a single behavior (even high-value) lacks the breadth/depth of engagement needed to justify upgrade.
- 分数仅从 0 升至 1,远低于 60 的升级门槛;单一行为虽高价值,但互动广度与深度不足,暂不升级。
**Precise actions to trigger now:**
- Log a high-intent signal on the account; auto-assign a nurture task to send a tailored Cultural Insights one-pager + case study (no full proposal yet).
- 在客户档案标记高意向信号;自动创建培育任务,推送定制化文化洞察简介与案例(暂不发完整方案)。
**Path to the 100-unit inquiry:**
- Add a light-touch follow-up (email/LinkedIn) referencing the demo topic; upon repeat engagement (e.g., pricing/content page views), score crosses 60 → C→B upgrade → trigger proposal + sales follow-up to scope the 100-unit rollout.
- 围绕 Demo 主题做轻量跟进;若出现再次互动(如查看报价/内容页),分数突破 60 → 升级至 B → 触发方案发送与销售跟进,推动 100 套采购需求落地。