Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 1)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
1
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior = strong intent signal, not yet strong evidence.**
Repeatedly watching the Cultural Insights Demo shows active interest in a relevant training theme, but one behavior alone is not enough to prove buying readiness.
**中文:** 第7天反复观看文化洞察演示,说明客户有明确兴趣,但单一行为还不足以证明购买意愿。
- **AI stays in C Pool because the score is 1 vs. 60 threshold.**
The model needs cumulative, multi-touch evidence; a single high-value view is an early signal, not a qualified B2B opportunity.
**中文:** AI仍放在C池,是因为分数只有1,距离60的升级门槛很远;需要多次互动累积,单次高价值观看只是早期信号。
- **Trigger low-friction, topic-relevant nurturing—not a hard sales push.**
Send a cultural insights one-pager, invite to a short webinar/case study, and set a follow-up reminder; avoid immediate proposal to prevent premature sales pressure.
**中文:** 应触发低门槛、主题相关的培育动作,如发送文化洞察资料、邀请参加短 webinar/案例分享,并设置跟进提醒;不要立即发提案,避免过早销售施压。
- **Use next interactions to raise score toward C→B.**
Track repeat visits, content downloads, demo completion, or inquiry form clicks; when score crosses 60, upgrade to B and trigger proposal/follow-up tasks.
**中文:** 通过后续重复访问、资料下载、演示完成度或咨询表单点击来提升分数;达到60后升级到B池,并触发提案和销售跟进任务。
- **For the 100-unit distribution inquiry, build the business case before handoff.**
Once the lead shows deeper engagement, prepare a distribution-focused proposal with pricing tiers, volume incentives, and implementation plan for sales follow-up.
**中文:** 针对100套分销询盘,在移交销售前先构建商业案例;当互动加深后,准备含价格阶梯、批量激励和实施计划的分销提案,供销售跟进。