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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 47)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
47
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
• **High-value behavior:** Clicking contact info is an explicit buying-intent signal — the lead is actively seeking a direct channel, which correlates strongly with sales-readiness. 高价值行为:点击联系方式是明确的购买意向信号,说明客户主动寻找直接沟通渠道,销售就绪度高。 • **Why still in C Pool:** Score rose to 47, but the C→B threshold is 60 — a ~13-point gap. One intent click on top of 44 cumulative points isn't enough evidence of deal potential to justify a pool upgrade. 仍在 C 池的原因:分数升至47,但升级阈值为60,仍差约13分;在44分基础上单次意向点击不足以证明商机潜力。 • **Triggered nurturing actions:** Send a targeted B2B proposal / capability deck for enterprise training, create a sales follow-up task within 24–48h, and schedule a discovery call to qualify the 100-unit distribution need. 触发的培育动作:发送针对企业培训的B2B方案/能力介绍,48小时内创建销售跟进任务,并安排需求确认电话,核实100套分销需求。 • **Business impact:** This keeps the lead warm and routes it to sales at the right moment — improving pipeline quality and conversion efficiency without premature upgrade cost. 业务影响:保持线索热度并在恰当时机转交销售,提升商机质量与转化效率,避免过早升级的成本。 • **Path to 100-unit inquiry:** Continued engagement (proposal views, repeat visits, video watches) should push the score past 60 → C→B upgrade → structured proposal + follow-up converts intent into a distribution deal. 迈向100套询盘的路径:持续互动(查看方案、重复访问、观看视频)推动分数突破60 → 升级至B池 → 结构化方案与跟进将意向转化为分销订单。