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Scan Success! / 扫描成功!
View / 查看当前 客户 journey timeline profile / 的旅程时间线画像
Redirecting in / 正在跳转,还有 3 seconds / 秒
Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录 Simulate AI Upgrade / 模拟AI评分触发升级 Ask AI for Insight / 让AI解读本次升级 AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
View Triggered Tasks / 查看自动触发任务
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (12 → 41)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
12
Day 3 / 第3天
32
Day 7 (Actual) / 第7天(实际)
41
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
📊 Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋 Detailed Scoring Rules / 详细积分规则
▼

Base Score Rules / 基础积分规则

View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分

Same-day Decay Rules / 当日衰减规则

第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。

Anti-flood Mechanism / 防刷机制

Time Window: / 时间窗口: 5 分钟
Rule: / 规则: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外: CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
**1) Why the callback request is high-value** - A direct callback request is a self-identified buying signal — the lead is asking for human contact, not just browsing. - 直接要求回电是明确的购买信号,说明客户已主动寻求人工对接,而非仅仅浏览。 - It also signals authority/intent, which typically lifts conversion probability more than passive content views. - 这同时体现了决策意愿和话语权,通常比被动浏览更能提升转化概率。 **2) Why AI keeps them in C Pool (score 41 < 60)** - Score rose from 32 → 41 (+9), a strong single-behavior lift, but still below the 60 upgrade threshold. - 分数从32升至41(+9),单次行为加分明显,但仍未达到60的升级门槛。 - AI is being conservative: one high-value action plus modest cumulative engagement doesn't yet justify B-pool resources. - AI保持谨慎:单次高价值行为加上中等累计互动,尚不足以触发B池资源投入。 **3) Precise nurturing actions to trigger now** - Create a sales follow-up task for the success team to honor the callback within 24h (speed-to-lead). - 为成功团队创建24小时内回电的销售跟进任务(强调响应速度)。 - Send a tailored capability deck + pricing framework (not a full proposal yet) to qualify scope. - 发送定制化能力介绍与报价框架(暂不发送完整方案),用于确认需求范围。 - Log the callback outcome to feed the score model and re-evaluate for C→B. - 记录回电结果回馈评分模型,并重新评估C→B升级。 **4) How this supports a 100-unit distribution inquiry** - The callback is the natural moment to surface volume/distribution needs and qualify the 100-unit scope. - 回电正是挖掘批量/分销需求、确认100套规模的最佳时机。 - Fast, consultative follow-up keeps pipeline quality high and shortens the path from inquiry to qualified deal. - 快速、顾问式的跟进能提升管道质量,缩短从询盘到合格商机的路径。