Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (12 → 41)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
12
Day 3 / 第3天
32
Day 7 (Actual) / 第7天(实际)
41
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
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Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
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Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
**Lead Nurturing Readout — Global Skills (C Pool, Day 7)**
- **Day 7 callback request is a strong buying signal, not just engagement.** A callback ask = active intent to talk to a human; it converts passive browsing into a sales-qualified touchpoint.
中文:Day 7 的“请求回电”是明确的购买信号,不只是内容消费;代表客户主动希望与人沟通,是销售可介入的高质量触点。
- **Score still stays in C Pool because 41 < 60.** The behavior adds value (+9 from 32 → 41), but cumulative intent has not crossed the C→B threshold.
中文:AI 仍将其留在 C 池,因为 41 分未达 60 分的升级线;虽有加分,但整体意向强度不足以升级。
- **Triggered actions should be sales-assisted, not automated upgrade.** Route to success/sales team for callback within SLA, create a follow-up task, and send a tailored B2B training proposal + case study.
中文:应触发人工销售协同:在 SLA 时间内回电、创建跟进任务,并发送定制化 B2B 培训方案与案例,而非自动升级客户池。
- **Keep nurturing to lift score toward 60.** Next best actions: short discovery call, ROI/business-impact deck, and targeted content on enterprise training outcomes.
中文:继续培育以推高分数:安排简短需求访谈、发送 ROI/业务影响材料,并推送企业培训成果类内容。
- **This directly supports a 100-unit distribution inquiry.** Callback + proposal + follow-up builds a qualified pipeline item; if discovery confirms scale, it can convert into a 100-seat/unit distribution opportunity.
中文:这条路径直接支撑 100 单位分销询盘:回电、方案、跟进形成高意向商机;若需求确认,可转化为 100 席位/单位的分销机会。