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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 41)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
41
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **High-value signal:** A callback request is a direct, human-initiated buying signal—stronger than passive views or video watches—so the AI weights it heavily. 高价值信号:客户主动要求回电,是明确的购买意向,比浏览或看视频更有分量,因此AI给予高权重。 - **Why still C Pool:** Score rises from 32 → 41 but stays below the 60 threshold, so the AI keeps it in C rather than upgrading prematurely. 仍留在C池的原因:分数从32升到41,但未达60的升级门槛,AI避免过早升级。 - **Triggered actions:** Create a success-team callback task with priority, send a tailored B2B training proposal, and set a short follow-up cadence (24–48h). 触发动作:生成高优先级成功团队回电任务、发送定制化B2B培训方案、设置24–48小时跟进节奏。 - **Path to 100-unit inquiry:** Fast, expert callback + relevant proposal builds confidence and positions distribution-scale rollout, increasing likelihood of a 100-unit deal. 通向100套询盘的路径:快速专业回电加匹配方案建立信任,展示规模化分销部署能力,提升100套订单转化概率。 - **Business impact:** This keeps pipeline quality high, improves sales efficiency, and protects conversion rate without over-escalating early-stage leads. 业务影响:保持管道质量、提升销售效率,并在不过度升级早期线索的前提下保护转化率。