Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 41)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
41
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why Day 7 callback request is high-value**
- Requesting a callback is an explicit buying signal — the lead is asking for human contact, not just browsing.
- 请求回电属于明确购买信号:客户主动要求人工介入,而不只是浏览内容。
**2) Why AI keeps this lead in C Pool**
- Predicted score is 41 vs. the C→B threshold of 60; the behavior raises intent but not enough cumulative weight.
- AI 评分为 41,未达 C→B 的 60 分门槛;该行为提升意向,但累计权重仍不足。
**3) Triggered nurturing actions**
- Route to success/sales for a scheduled callback; send a tailored B2B proposal; log follow-up task.
- 触发成功/销售团队回电安排;发送定制 B2B 方案;创建跟进任务记录。
**4) Business outcome logic**
- Behavior → AI score → pool status → triggered action → pipeline movement. Keeps lead in C, but sales contact now can accelerate score and unlock B→A.
- 行为 → AI 评分 → 池级别 → 触发动作 → 商机推进;虽然仍在 C,但销售介入可加速评分提升并推动 B→A。
**5) How it supports a 100-unit inquiry**
- Direct callback gives sales a chance to scope the 100-unit distribution deal and shorten sales cycle.
- 直接回电让销售有机会确认 100 套分销需求范围,并缩短成交周期。