Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Analysis — Global Skills Lead Nurturing**
- **High-value signal, not yet a buying signal.** Repeatedly watching the Cultural Insights Demo shows genuine product interest and fit with cultural training needs, but it's a content-engagement action, not a purchasing action.
- 反复观看文化洞察演示说明兴趣真实、需求匹配,但属于内容互动,不等于购买信号。
- **Score moves 10 → 13, far below the C→B threshold of 60.** The AI weights repeat views modestly; single-behavior engagement can't justify a pool upgrade on its own.
- 分数仅从10升到13,距离C升B门槛60差距很大;单次行为权重有限,不足以触发升级。
- **No upgrade = no premature sales cost.** Keeping the lead in C Pool protects sales efficiency — high-touch proposals are reserved for scores that signal real deal potential.
- 不升级可避免过早投入销售资源;C池保留低成本培育,把提案资源留给真正有成交潜力的线索。
- **Triggered nurturing actions (C Pool, behavior-based):**
- Send a targeted follow-up: "Saw you reviewing our Cultural Insights Demo — here are 2 relevant case studies."
- Add a soft CTA: short needs-discovery question or a scoped one-pager (not a full B2B proposal yet).
- Log the repeat-view event and set a re-score checkpoint in 3–5 days.
- 触发动作:发送针对性跟进(相关案例)、设置轻量CTA(需求探询/一页简介,暂不发完整提案)、记录复看行为并设3–5天重新评分节点。
- **Pathway to a 100-unit distribution inquiry.** Sustained engagement (repeat demo views + case downloads + needs replies) can push the score toward 60; only then does the system upgrade to B and trigger the B2B proposal and sales follow-up that convert a distribution-scale inquiry.
- 通往100套分销询盘的路径:持续互动累积分数→越过60升级B池→系统触发提案与销售跟进→推动分销级询盘成交。