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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 3)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
3
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Here's the analysis for the Day 7 scenario: - **Callback request signals active buying intent, not passive interest.** / 主动预约回电是明确的购买信号,价值远高于浏览或观看视频等被动行为。 It shows the lead is ready to engage with a human and likely has budget/timeline in mind. - **AI raises the score (0 → 3) but holds in C Pool.** / AI将评分从0升至3,但仍保留在C池。 One high-intent action is a strong signal but not enough volume; 3 is far below the 60 C→B threshold, so AI avoids premature upgrade and wasted sales time. - **Trigger low-cost, high-velocity nurturing—not a full sales handoff.** / 触发低成本、快速响应的培育动作,而非正式销售交接。 Recommended: instant callback confirmation, a tailored discovery call task, and a short capability deck relevant to distribution/training needs. - **Use the callback to qualify for the 100-unit opportunity.** / 借回电机会验证100套分销意向的资格。 Sales should confirm scale, decision timeline, and buyer role—feeding qualified data back to lift the score toward B/A. - **Business outcome: protect pipeline quality and sales efficiency.** / 业务结果:保障商机质量与销售效率。 Keeping the lead in C until intent matures prevents over-investing in unqualified leads while capturing the callback while interest is hot.