Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (17 → 57)
B Pool Threshold: 60
Day 1
17
Day 3
37
Day 7 (Actual)
57
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **High-value signal: repeat demo watches show active evaluation, not casual browsing**
重复观看“文化洞察演示”说明客户在认真评估方案,属于主动研究行为,价值远高于单次点击。
- **Still C Pool because the predicted score (57) is below the 60 upgrade line**
预测分57未过60的升级阈值,AI判断意向在升温但还不够稳定,先留C池低成本培育。
- **Trigger light-touch nurture now: send a tailored Cultural Insights one-pager plus a short case study, and schedule a rep check-in**
立即触发轻量培育:发送定制化文化洞察资料和简短案例,并由销售安排一次跟进;暂不直接推正式提案。
- **Add a re-score checkpoint: if repeat viewing continues or a pricing/scope question appears, score should cross 60 and trigger C→B with a proposal task**
设置复评节点:若继续观看或出现价格/范围咨询,分数应突破60,自动升级到B池并触发提案任务。
- **Path to the 100-unit inquiry: keep engagement warm, then use the B-pool proposal to frame volume pricing and delivery options**
通向100单位采购询盘:先维持互动热度,再在B池用正式提案明确批量价格与交付方案,推动大单询盘。