Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (17 → 57)
B Pool Threshold: 60
Day 1
17
Day 3
37
Day 7 (Actual)
57
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior is high-intent, not high-volume.** Repeatedly watching the Cultural Insights Demo signals active evaluation of a specific training solution — a strong buying signal for enterprise learning buyers.
- 中文:第7天行为体现的是高购买意向,而非单纯高频访问。反复观看“文化洞察演示”说明客户正在认真评估某一具体培训方案。
- **Score rose fast but did not cross the C→B threshold.** Day 1 was 17, pre-Day 7 cumulative was 48, Day 7 predicted 57 — a 40-point lift in 6 days, but still 3 points below 60, so AI correctly holds the lead in C Pool.
- 中文:分数从17快速升到57,6天提升40分,但距离C升B的60分门槛还差3分,因此AI暂不升级,继续留在C池。
- **Precise trigger: high-touch C-pool nurture, not full upgrade.** Send a tailored Cultural Insights follow-up email, share a short case study, and create a sales task for a discovery call — no full B2B proposal yet.
- 中文:触发精准培育动作,而不是直接升级:发送定制化文化洞察跟进邮件、分享简短案例,并创建销售约谈任务,但暂不发送完整B2B方案。
- **Business logic: behavior → score → pool → action → outcome.** The repeated demo views justify sales attention, while the threshold discipline prevents premature proposal effort and protects sales efficiency.
- 中文:业务逻辑是:行为→分数→池层→动作→结果。反复观看演示值得销售介入,但严守阈值可避免过早投入方案制作,保护销售效率。
- **Path to a 100-unit distribution inquiry.** A discovery call should qualify region, audience, and rollout scale; if the buyer confirms multi-team or multi-country demand, then trigger a B2B proposal and pricing for 100 units.
- 中文:通往100套分销询盘的路径是:先通过约谈确认区域、受众和推广规模;若确认多团队或多国家需求,再触发B2B方案和100套报价。