Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 29)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
29
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why Day 7 behavior is high-value**
- Completing a post-video survey signals active engagement, not passive viewing — it captures intent, needs, and buying signals.
- 完成视频后的问卷属于“主动行为”，比单纯观看更能反映需求、痛点和采购意图。
**2) Why the AI keeps this lead in C Pool**
- Day 7 predicted score is 29 vs. the C→B threshold of 60 — high-value behavior, but insufficient cumulative evidence to justify upgrade.
- 第7天预测分为29，未达C升B的60分门槛；行为有价值，但累计证据不足，暂不升级。
**3) Precise nurturing actions to trigger**
- Send a light-touch follow-up email referencing survey responses; add to a targeted content sequence; set a task to monitor next high-value action.
- 发送引用问卷内容的轻量跟进邮件；加入定向内容培育序列；创建任务监控下一次高价值行为。
**4) How this supports a 100-unit distribution inquiry**
- Survey data can reveal scale, use case, and timeline — enabling sales to tailor a B2B proposal for a 100-unit rollout at the right moment.
- 问卷数据可暴露规模、场景与时间表，帮助销售在合适时机定制100套分销提案，提高转化概率与客单价值。