Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 29)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
29
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 survey = high intent signal.** Completing a post-video survey shows active engagement and self-qualification—not passive viewing—making it a strong predictor of buying interest.
- 完成视频后问卷代表主动投入并自我筛选，比单纯观看更能预测购买意向，是高价值信号。
- **Score still below threshold (29 vs 60).** AI keeps the lead in C Pool because cumulative evidence is thin—one survey alone doesn't justify B-pool sales effort; this protects sales capacity.
- 累计得分29远低于60的升级线，证据仍不足；留在C池可避免过早占用销售资源，保护销售效率。
- **Trigger low-cost, automated nurture.** Send a tailored content sequence (case studies on enterprise training ROI, relevant program samples) and a lightweight feedback/thank-you touch—no proposal yet.
- 触发低成本自动化培育：推送企业培训ROI案例与课程样本，附轻量感谢/反馈触达，暂不发送方案。
- **Set a watch trigger for B upgrade.** Flag the lead so the next high-value behavior (demo request, pricing page, repeat survey) pushes score toward 60 and auto-creates a sales follow-up task.
- 设置升级监测：一旦出现演示请求、询价页浏览等行为使分数逼近60，自动升级并生成销售跟进任务。
- **Path to 100-unit inquiry.** Sustained nurture builds trust and surfaces scale needs; when volume intent appears, the system routes to a proposal with volume pricing—converting engagement into a qualified distribution deal.
- 持续培育建立信任并暴露规模化需求；出现批量意向后自动推送含阶梯报价的方案，将互动转化为合格的100套分销询盘。