Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 29)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
29
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Nurturing Readout — Global Skills**
- **High-value signal, but early-stage:** Completing a post-video survey shows active engagement and self-qualification intent — a strong content-consumption signal, not yet a buying signal.
完成视频后问卷说明客户主动投入并自我筛选,属于高意向内容互动信号,但还不是采购信号。
- **Score trajectory is positive but below threshold:** 10 → 20 → 29 shows consistent acceleration; however, 29 < 60, so the AI correctly holds the lead in C Pool to protect sales capacity from premature handoffs.
分数从10到20再到29持续上升,但29仍低于60的升级线,因此AI将客户保留在C Pool,避免过早转交销售、浪费跟进资源。
- **Precise triggered actions (C-pool nurture, not proposal yet):** Send a personalized thank-you + insight summary tied to survey responses; deliver one targeted case study (e.g., enterprise rollout for 100+ learners); set an auto follow-up task in 3–5 days; alert sales only if score crosses 45–50 (warm watch).
触发动作应为:基于问卷内容发送个性化感谢与洞察摘要、推送一个匹配的百人级企业案例、3–5天后自动跟进任务,并在分数达45–50时向销售发出预警而非正式移交。
- **Path to the 100-unit inquiry:** Each high-value behavior compounds the score; the case study + survey-driven dialogue is designed to surface volume/scope needs, pushing the lead past 60 → C→B upgrade → proposal task created → distribution inquiry qualified.
每次高价值行为都会累积分数;案例与问卷对话用于挖掘采购规模,推动分数越过60触发C→B升级、生成提案任务,最终转化为百人级分销询盘。
- **Business impact:** This sequencing raises pipeline quality and conversion rate while keeping cost-per-qualified-lead low — the AI spends sales time only when intent is proven.
这种节奏提升商机质量与转化率,同时降低合格线索成本——AI只在意图被验证后才投入销售时间。