Customer Journey - Morgan Ventures
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Storyline Lead: Global Skills
Morgan Ventures
Journey Timeline - From C Pool to B Pool
Day 1
Lead created and assigned to C Pool
AI Score after this behavior: 0
Day 1
Viewed AI nurture engine product documentation
AI Score after this behavior: 20
+20
pts
Day 3
Watched Cultural Insights Demo video
AI Score after this behavior: 40
+20
pts
Day 5
Selected industry solution on landing section
AI Score after this behavior: 53
+13
pts
Day 7
High Value
Day 7 High-Value Behavior: Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
AI Score after this behavior: 67
+14
pts
Profile & Initial Pool
Customer
Morgan Ventures
Industry: Telecommunications · Region: Italy
Initial Pool
C Pool
Auto classified based on profile
Current Pool
B Pool
Upgraded after Day 7 behavior