Customer Journey - Stewart Enterprises
Admin Login
Storyline Lead: Global Skills
Stewart Enterprises
Journey Timeline - From C Pool to B Pool
Day 1
Lead created and assigned to C Pool
AI Score after this behavior: 0
Day 1
Viewed AI nurture engine product documentation
AI Score after this behavior: 20
+20
pts
Day 3
Watched Cultural Insights Demo video
AI Score after this behavior: 40
+20
pts
Day 6
Clicked real-time translation feature card
AI Score after this behavior: 55
+15
pts
Day 7
High Value
Day 7 High-Value Behavior: Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
AI Score after this behavior: 79
+24
pts
Profile & Initial Pool
Customer
Stewart Enterprises
Industry: Education · Region: France
Initial Pool
C Pool
Auto classified based on profile
Current Pool
B Pool
Upgraded after Day 7 behavior