Customer Journey - Nguyen Systems
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Storyline Lead: Global Skills
Nguyen Systems
Journey Timeline - From C Pool to B Pool
Day 1
Lead created and assigned to C Pool
AI Score after this behavior: 0
Day 1
Viewed AI nurture engine product documentation
AI Score after this behavior: 20
+20
pts
Day 3
Watched Cultural Insights Demo video
AI Score after this behavior: 40
+20
pts
Day 6
Selected industry solution on landing section
AI Score after this behavior: 55
+15
pts
Day 7
High Value
Day 7 High-Value Behavior: Clicked contact information
AI Score after this behavior: 76
+21
pts
Profile & Initial Pool
Customer
Nguyen Systems
Industry: Technology · Region: Brazil
Initial Pool
C Pool
Auto classified based on profile
Current Pool
B Pool
Upgraded after Day 7 behavior