Customer Journey - Edwards Capital
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Storyline Lead: Global Skills
Edwards Capital
Journey Timeline - Currently in C Pool
Day 1
Lead created and assigned to C Pool
AI Score after this behavior: 0
Day 1
Viewed AI nurture engine product documentation
AI Score after this behavior: 10
+10
pts
Day 7
High Value
Day 7 High-Value Behavior: Day 7 High-Value Behavior: Requested callback from success team
AI Score after this behavior: 18
+8
pts
Profile & Initial Pool
Customer
Edwards Capital
Industry: Transportation · Region: Italy
Initial Pool
C Pool
Auto classified based on profile
Current Pool
C Pool
Upgraded after Day 7 behavior