Customer Journey - Lopez Associates
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Storyline Lead: Global Skills
Lopez Associates
Journey Timeline - Currently in C Pool
Day 1
Lead created and assigned to C Pool
AI Score after this behavior: 0
Day 1
Viewed AI nurture engine product documentation
AI Score after this behavior: 14
+14
pts
Day 3
Watched Cultural Insights Demo video
AI Score after this behavior: 34
+20
pts
Day 5
Selected industry solution on landing section
AI Score after this behavior: 44
+10
pts
Day 7
High Value
Day 7 High-Value Behavior: Clicked contact information
AI Score after this behavior: 47
+3
pts
Profile & Initial Pool
Customer
Lopez Associates
Industry: Pharmaceuticals · Region: Italy
Initial Pool
C Pool
Auto classified based on profile
Current Pool
C Pool
Upgraded after Day 7 behavior