Customer Journey - Ramirez Consulting
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Storyline Lead: Global Skills
Ramirez Consulting
Journey Timeline - Currently in C Pool
Day 1
Lead created and assigned to C Pool
AI Score after this behavior: 0
Day 1
Viewed AI nurture engine product documentation
AI Score after this behavior: 14
+14
pts
Day 3
Watched Cultural Insights Demo video
AI Score after this behavior: 34
+20
pts
Day 6
Selected industry solution on landing section
AI Score after this behavior: 44
+10
pts
Day 7
High Value
Day 7 High-Value Behavior: Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
AI Score after this behavior: 49
+5
pts
Profile & Initial Pool
Customer
Ramirez Consulting
Industry: Consulting · Region: Canada
Initial Pool
C Pool
Auto classified based on profile
Current Pool
C Pool
Upgraded after Day 7 behavior