Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 79)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
79
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:32:00
- **Day 7 behavior is high-intent: repeated demo watches signal active solution evaluation, not casual browsing.**
Day 7 的高价值行为是反复观看 Cultural Insights Demo,说明客户已进入主动评估方案阶段,而非泛泛了解。
- **AI upgrade logic: score jumped from 55 to 79, crossing the C→B threshold of 60.**
AI 升级逻辑:行为使预测分从 55 提升到 79,越过 C 池升 B 池的 60 分阈值,因此自动升级。
- **Triggered actions: B-pool nurture should send a tailored proposal and create a sales follow-up task within 24 hours.**
应触发动作:进入 B 池后,系统应发送定制化方案,并在 24 小时内生成销售跟进任务。
- **Business impact: this turns content engagement into qualified pipeline and improves conversion efficiency.**
业务影响:把内容互动转化为合格商机,提高线索转商机的效率。
- **Path to 100-unit inquiry: continued B-pool touches should validate training scale, budget, and rollout needs to progress toward A-pool and a distribution inquiry.**
通向 100 单元询盘:持续 B 池培育应验证培训规模、预算与交付需求,推动客户向 A 池和分销询盘转化。