Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 88)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
88
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:26:51
- **Day 7 click on contact info = buying-intent signal, not browsing.** It shows the lead moved from research to "how do I reach them," a strong predictor of near-term sales readiness.
- 第7天点击联系方式是明确的购买意向信号，说明客户已从了解阶段进入“如何联系供应商”阶段，销售就绪度显著提升。
- **Score jump 57 → 88 crosses the 60 threshold, triggering C → B upgrade.** AI weighs intent-bearing actions heavily, so one high-value click plus cumulative engagement justifies the pool move.
- 分数从57升至88，越过60阈值，触发C→B升级；AI对高意向行为加权很高，加上前期累计互动，升级合理。
- **Trigger B-pool actions: send tailored proposal + create sales follow-up task within 24h.** Add a 100-unit distribution pricing/curriculum-fit sheet and assign an account owner.
- 触发B池动作：24小时内发送定制提案并创建销售跟进任务，附100套分销报价与课程匹配方案，指定客户负责人。
- **Next milestone: B → A at 120.** Nurture with case studies, a discovery call, and proposal review to accumulate score toward A-pool treatment.
- 下一里程碑：120分升A池；通过案例、需求澄清会和提案评审持续加分，进入A池级服务。
- **Business outcome: behavior-driven upgrade shortens the path to a 100-unit distribution inquiry.** Faster, better-qualified handoff raises pipeline quality and conversion efficiency versus manual triage.
- 业务结果：行为驱动的升级缩短了100套分销询盘的转化路径，更早、更精准地交接销售，提升管道质量与转化效率。