Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 88)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
88
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:36:10
1. **High-Value Behavior (Day 7):** Clicking "contact info" signals purchase intent, not just content browsing. It's a strong lead qualifier, often correlating with a 3-5x higher close rate at this stage.
**高价值行为:** 点击“联系方式”表明购买意向,而非单纯浏览内容。这是关键线索筛选指标,该阶段点击行为的成单率通常高3-5倍。
2. **AI Upgrade Logic (C → B):** The cumulative Day 6 score (57) + Day 7 click (boosting predicted score to 88) crossed the **60-point threshold**. This demonstrates sustained engagement + active intent, justifying pool upgrade.
**AI升级逻辑:** Day 6累计57分 + Day 7点击行为(预测分升至88分),**跨越60分阈值**。持续互动加主动意向,符合升级标准。
3. **Triggered Nurturing Actions:**
- **Immediate:** Generate a personalized B2B proposal draft (e.g., "Customized Training Bundle for 100 Users")
- **Sales task:** Create a high-priority follow-up call task within 24 hours, targeting training manager or L&D director
**触发动作:**
- 立即生成个性化B2B方案草稿(如“100人企业训练组合方案”)
- 24小时内创建销售优先跟进任务(联系培训经理/人才发展总监)
4. **Path to 100-Unit Inquiry (Pipeline Impact):**
The B-pool trigger ensures sales engages while interest peaks. A timely proposal + consultative call typically increases conversion probability from 15% to 35%+. This directly feeds into a structured 100-seat distribution inquiry process.
**业务转化逻辑:** B池触发确保销售在兴趣峰值期介入。及时方案+咨询电话通常将使转化率从15%提升至35%以上,直接推动100人规模询单进入结构化商机流程。