Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (15 → 52)
B Pool Threshold: 60
Day 1
15
Day 3
35
Day 7 (Actual)
52
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:25:59
- **Day 7 behavior is high-intent: repeat viewing of the Cultural Insights Demo signals real evaluation, not casual browsing — a strong content-consumption signal for a training buyer.**
第7天反复观看“文化洞察”演示，说明客户在认真评估而非随便浏览，是培训采购的高意向信号。
- **Score is rising but still below the C→B threshold: 45 → 52 vs. 60. AI keeps the lead in C Pool to avoid premature sales handoff and protect rep efficiency.**
分数在上升（45→52），但未达60的升级线，AI暂留C池，避免过早转销售、浪费跟进资源。
- **Trigger low-cost, high-relevance nurture now: send a tailored Cultural Insights one-pager / short case study, plus an in-app prompt to book a 15-min discovery call.**
当前应触发低成本高相关内容：发送定制化“文化洞察”方案简介/案例，并引导预约15分钟需求沟通。
- **Add a scored follow-up task: if the lead watches again or opens the case study, re-score and auto-escalate to B Pool with a proposal task.**
增加带评分的跟进任务：若再次观看或打开案例，系统重新打分并自动升级到B池，触发提案任务。
- **Path to the 100-unit inquiry: nurture builds evidence and urgency, then B Pool triggers a formal B2B proposal and sales follow-up to scope a 100-seat distribution deal.**
通往100单元询盘的路径：培育积累意向证据，B池再触发正式B2B提案与销售跟进，推进100席位分销合作。