Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 25)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
25
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:36:41
- **High-value signal, still early-stage:** Completing a post-video survey is active, self-declared intent — richer than a passive view and a leading indicator of training needs. / 完成视频后问卷是主动表达的意向,比单纯观看更有价值,是培训需求的先行信号。
- **Score math explains the hold:** Day 7 predicted score is 25 vs. the 60 threshold — real momentum (+5 from survey), but 35 points short. C Pool is the correct, data-driven call, not a miss. / 预测分25,距升级线60还差35分;问卷带来+5动能,但证据不足,留在C池是合理判断而非漏判。
- **Trigger light-touch, low-cost actions now:** Send a personalized thank-you with a relevant case study or module outline; tag survey answers (topic, team size, timeline) into the CRM; schedule a low-friction content touch in 3–5 days. / 先触发低成本动作:个性化感谢+相关案例/课程大纲;把问卷中的主题、团队规模、时间表写入CRM;3–5天后安排一次轻量内容触达。
- **Hold the B2B proposal and sales follow-up:** These are B-pool triggers — deploying them at score 25 raises sales cost per lead and risks premature pressure. Gate them on threshold crossing. / 提案与销售跟进属于B池动作;在25分时就投入会拉高单线索成本并造成过早施压,应以分数跨线为触发条件。
- **Path to the 100-unit inquiry:** Each additional high-value behavior (pricing page, demo request, repeat video watch) compounds the score toward 60; upgrade to B then auto-triggers proposal + follow-up task — the natural entry point for a 100-seat distribution conversation. / 后续高价行为(询价页、Demo申请、重复观看)将持续累积分值直至60;升入B池后自动触发提案与跟进任务,正是切入100套采购洽谈的时机。