Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 25)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
25
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:28:31
- **Day 7 survey = explicit intent signal, not passive browsing.**
Completing a post-video survey shows active engagement and willingness to share needs, which is a stronger buying signal than views alone.
**中文:** 第7天填写问卷是主动表达意向,不是被动浏览;愿意分享需求,比单纯看视频更接近采购信号。
- **Score rises to 25, but C→B threshold is 60, so AI keeps lead in C Pool.**
The behavior improves qualification, but the gap to upgrade is still 35 points; upgrading now would weaken pool discipline and waste sales capacity.
**中文:** 分数升到25,但C升B门槛是60,所以AI暂不升级;差距仍有35分,过早升级会降低池子规则的有效性,也浪费销售资源。
- **Trigger low-cost, high-learning nurture actions, not direct sales handoff.**
Recommended: send tailored training brochure, case study, and a short needs-assessment follow-up; tag survey answers for topic/pain-point segmentation.
**中文:** 触发低成本但高信息量的培育动作,而非直接转销售;建议发送定制培训手册、案例和简短需求确认,并用问卷答案做主题/痛点标签。
- **Use survey data to build the business case for a 100-unit distribution inquiry.**
If the lead shows multi-team or channel-partner demand, route to SDR for qualification and prepare a volume-based proposal outline.
**中文:** 用问卷数据构建100套分销询盘的商业理由;若显示多团队或渠道伙伴需求,转SDR做资格确认,并准备批量报价方案框架。
- **Business outcome: better pipeline quality, not faster but weaker conversion.**
Keeping the lead in C Pool until score ≥60 improves conversion efficiency, protects sales time, and increases likelihood of a larger deal.
**中文:** 业务结果是提升商机质量,而不是追求更快但更弱的转化;分数到60前留在C池,可提高转化效率、保护销售时间,并提升大单概率。