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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 40)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
40
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:32:23
- **Day 7 callback request = active buying signal.** The lead is no longer just consuming content; they are asking for human contact, which historically correlates with higher conversion and larger deal potential. **中文:** 第7天主动要求回电,是明确购买信号,说明客户已从“看内容”进入“要沟通”,通常与更高转化率和更大订单潜力相关。 - **Score 40 < threshold 60, so AI keeps them in C Pool.** The behavior is strong but not sufficient; with only 12 → 32 → 40 trajectory, the model needs more qualification before upgrading to B. **中文:** 分数40未过60门槛,因此仍留在C池。行为很强,但累计轨迹仅12→32→40,AI判断还需更多资格验证,暂不升级到B。 - **Trigger low-friction, high-relevance follow-up — not a full proposal yet.** Recommended: success-team callback within 24h, confirm training need, decision timeline, audience size, and budget range. **中文:** 应触发低阻力、高相关跟进,而不是直接发完整方案:24小时内由成功团队回电,确认培训需求、决策时间、参训人数和预算区间。 - **Create a sales-assisted task and personalized content sequence.** Send a tailored case study or capability deck for enterprise training, then route to sales if callback confirms a real project. **中文:** 创建销售协助任务,并推送个性化内容,如企业培训案例或能力介绍;若回电确认是真实项目,再转交销售跟进。 - **This path supports a 100-unit distribution inquiry.** By qualifying need, scale and budget early, AI preserves sales efficiency and improves odds of converting into a bulk distribution deal. **中文:** 这条路径有助于转化为100套分销询盘:提前确认需求、规模和预算,既提升销售效率,也提高批量分销成交概率。