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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 14)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
14
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:37:24
- **Survey completion = explicit intent signal.** A post-video survey shows active engagement and self-qualification, not passive viewing; AI treats it as a strong positive input (+4 score). - 完成视频后问卷是明确的意向信号,说明客户在主动自证需求,AI 会视为强正向输入(+4分)。 - **Score 14 vs. threshold 60 → stay in C Pool.** One high-value action isn't enough; the AI needs cumulative depth (repeat visits, multiple content types, buying-role signals) before upgrading. - 14分远低于60分升级线,单次高价值行为不足以升级;AI需要累积深度信号(多次访问、多类型内容、决策角色特征)。 - **Trigger lightweight, low-cost nurture.** Send a thank-you + tailored content follow-up based on survey answers; log the response in CRM; schedule a next-touch in 3–5 days. - 触发轻量培育动作:根据问卷答案发送感谢+定制内容,同步记录CRM,3–5天后安排下次触达。 - **No B2B proposal or sales follow-up yet.** At score 14, a proposal or rep outreach would over-invest in a low-intent lead and hurt sales efficiency. - 现阶段不触发提案或销售跟进,14分时投入会降低销售效率、浪费资源。 - **Path to 100-unit inquiry.** Sustained engagement (repeat videos, pricing/catalog views, survey answers indicating team size) can push score past 60 → C→B upgrade → proposal + rep follow-up → volume-negotiation track. - 通往100套询盘的路径:持续互动(重复观看、查看价格/课程目录、问卷透露团队规模)推动分数过60 → 升级至B池 → 触发提案与销售跟进 → 进入批量采购谈判。