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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 32)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
32
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:28:32
- **Day 7 high-value signal:** Completing the post-video survey shows active engagement and self-qualification—they’re investing time to share needs, not just passively watching. **中文:** 完成视频后问卷是主动投入信号,说明客户愿意表达需求,而不只是被动观看。 - **Why still C Pool:** Score only moves from 30 to 32 (threshold is 60). One strong behavior isn’t enough—AI waits for cumulative, consistent intent before upgrading. **中文:** 分数仅从30升至32,远低于60的升级线。单次高价值行为不足以升级,AI需要持续、累积的意向证据。 - **Triggered nurturing actions:** Send a personalized follow-up email referencing survey answers, offer a short needs-assessment call, and add a sales task to review survey insights—no full B2B proposal yet. **中文:** 触发个性化跟进邮件(引用问卷内容)、安排简短需求诊断电话,并创建销售任务查看问卷洞察;暂不发送完整B2B提案。 - **Business rationale:** This keeps sales effort proportional to deal maturity, protects pipeline quality, and avoids wasting proposal resources on unqualified leads. **中文:** 让销售投入与商机成熟度匹配,保护管道质量,避免在未合格线索上浪费提案资源。 - **Path to 100-unit inquiry:** If survey responses show bulk training needs, AI should accelerate scoring, move them toward B Pool, then trigger a tailored proposal and sales follow-up for the 100-unit distribution opportunity. **中文:** 若问卷显示批量培训需求,AI应加速评分并推动其进入B池,再触发定制提案和销售跟进,以承接100套分销询盘。