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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 32)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
32
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:26:04
**Day 7 behavior analysis — Global Skills lead (C pool, score 30 → 32)** - **Why the survey completion is high value:** A completed post-video survey is an active intent signal, not passive browsing — the lead invested time to engage with content. It also feeds qualification data (training needs, team size, budget hints) that sharpens the AI's fit model. 这份问卷完成属于“主动意图”信号:客户愿意花时间互动,并提供培训需求、团队规模等资格信息,比单纯看视频更有价值。 - **Why still in C pool:** Score moved from 30 → 32, far below the 60 C→B threshold. One strong micro-signal isn't enough; the AI needs cumulative momentum (repeated views, longer video watch, multi-touch engagement) before a pool upgrade. AI 分数仅从 30 升到 32,距离升级阈值 60 还有明显差距;单次高价值行为不足以升级,需要持续的累积互动才能触发池迁移。 - **Precise triggered actions:** Send a personalized content follow-up (e.g., a short case study matched to their survey answers), schedule a light-touch check-in, and log the survey insights into the CRM profile to inform future scoring. Avoid pushing a B2B proposal at C-pool maturity — too early. 触发动作应为:根据问卷答案推送定制化案例、安排轻量级回访、将问卷洞察写入 CRM 档案以优化后续评分;此阶段不宜过早推送正式方案。 - **Path to the 100-unit distribution inquiry:** Layered nurturing (survey-informed content → demo invite → consultative call) builds score toward 60, prompting C→B upgrade and then a proposal/follow-up task. Each step accumulates data to size the 100-unit opportunity before sales engages. 通过分层培育(问卷驱动的定制内容 → 演示邀约 → 咨询式沟通)把分数推向 60,触发 C→B 升级并生成方案与跟进任务,为销售切入前的 100 单元商机做好铺路。 - **Business outcome:** Sharpened pipeline quality and higher conversion efficiency — sales only steps in when the AI score justifies it, reducing wasted effort on premature 100-unit inquiries. 业务结果:提升商机质量与转化效率,销售只在 AI 分数达标时介入,避免在尚未成熟的 100 单元询盘上浪费资源。