Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
AI Score Growth Animation (10 → 30)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Predicted)
30
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:28:31
- **Day 7's repeated high-value engagement signals real buying intent, not casual browsing** — repeated views/watches within one day usually indicate active evaluation of curriculum fit, vendor credibility, or budget timing.
- 中文:第7天多次高价值互动说明客户在认真评估培训方案、供应商可信度和预算时机,而不是随便看看。
- **Score rises from 30 to 34, but the C→B threshold is 60** — the model recognizes stronger interest, yet the evidence is still too thin to justify a pool upgrade or sales handoff.
- 中文:分数从30升到34,但C升B的门槛是60,说明AI认可兴趣增强,但证据还不够,不能升级或转销售。
- **Stay in C Pool, but trigger high-value nurture, not a full B2B proposal** — actions should include personalized content follow-up, case study for distribution/enterprise training, and a soft-meeting CTA.
- 中文:仍留在C池,但应触发高价值培育动作,而不是完整B2B提案;例如个性化内容跟进、分销/企业培训案例、软性约谈邀请。
- **No direct sales follow-up yet; create a sales-assist task only if repeat engagement continues** — this protects sales capacity and avoids premature outreach that can lower conversion quality.
- 中文:暂时不直接转销售跟进;只有持续重复互动后,才创建销售协助任务,以节省销售资源并避免过早打扰降低转化质量。
- **This sequence warms the lead toward a 100-unit distribution inquiry** — by nurturing with relevant proof points, the AI increases the chance that the lead self-identifies as a distribution opportunity when score approaches 60.
- 中文:这套培育流程会把客户逐步推向100套分销询盘;通过提供相关证据,AI提高客户在接近60分时主动表达分销意向的概率。