Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
AI Score Growth Animation (10 → 30)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Predicted)
30
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:36:38
- **Day 7 behavior is high-value because repeat, high-intent engagement signals genuine buying interest, not casual browsing.**
- 中文：第7天的重复深度互动说明客户有真实采购意向，而非随意浏览。
- **Score rises 30 → 34, but remains below the C-to-B threshold of 60, so AI keeps the lead in C Pool to avoid premature sales handoff.**
- 中文：分数虽从30升到34，但未达到C转B阈值60，AI继续留在C池，避免过早转销售。
- **Trigger precise low-friction nurturing: personalized content follow-up, a lightweight needs-discovery email, and a sales task to confirm use case and buying timeline.**
- 中文：触发低摩擦培育动作：个性化内容跟进、轻量需求确认邮件，以及销售任务确认使用场景和采购时间表。
- **Hold the formal B2B proposal until score nears B threshold or the lead confirms 100-unit scope.**
- 中文：正式B2B方案暂不发送，等分数接近B阈值或客户确认100套规模后再推进。
- **This preserves pipeline quality and sales efficiency while positioning the lead for a 100-unit distribution inquiry conversion.**
- 中文：这样既保证商机质量和销售效率，也为转化为100套分销询盘做铺垫。