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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 24)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
24
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:51:39
- **Day 7 callback request = active buying intent, not passive interest.** It shifts the lead from content consumption to direct human engagement, the strongest pre-pipeline signal in B2B. 中文:客户主动要求回电,说明从“看内容”转向“找人谈”,这是B2B里最强的购买意向信号。 - **Score is cumulative, not event-driven: 20 + Day 7 lift ≈ 24, still far below the 60 C→B threshold.** High-value behavior raises velocity but doesn't override the pool rule. 中文:分数是累计的,单次行为只加分不改池。24分离60分的升级线差距明显,所以仍留在C池。 - **Trigger: fast callback SLA (same/next day) + a lightweight needs-discovery call, not a full proposal.** At C level, qualify quantity, timing, decision-makers and budget before investing sales time. 中文:触发动作应是快速回电+需求摸底,而不是直接出方案。C池阶段先确认数量、时间、决策人和预算。 - **Follow-up task auto-created with call notes and score history; re-scoring after the call.** If discovery confirms scale, re-run scoring to push toward B and unlock proposal automation. 中文:系统自动建跟进任务并记录通话与分数历史;通话后再评分,若确认规模则推向B池,解锁方案自动发送。 - **Path to the 100-unit inquiry: callback → qualified discovery → B-pool upgrade → tailored proposal + distribution/volume pricing.** Each step converts intent into a sized, sales-ready opportunity; without the upgrade gate, large inquiries get under-resourced. 中文:转化为100台询盘的路径是:回电→需求确认→升B池→定制方案+批量分销报价。升级门槛确保大单不会因资源不足被漏掉。 **Caveat:** with a 40-point gap to threshold, one more high-value event (e.g., pricing or RFP request) is likely needed — monitor score velocity against the 7-day window.