Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 24)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
24
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:33:18
- **Day 7 behavior = explicit buying intent, not passive interest.** A callback request from the success team means the lead is inviting direct sales contact — a strong signal for pipeline acceleration.
**第7天的行为是明确的购买意向,而非被动兴趣。** 客户主动要求成功团队回电,等于邀请直接销售接触——这是加速成交的强信号。
- **AI stays in C Pool because score uplift is real but insufficient.** Score moves from 20 → 24, still far below the C→B threshold of 60 — so the system avoids premature pool upgrades.
**AI仍留在C池,是因为分数虽有提升但不够。** 分数从20升到24,仍远低于C→B的60分阈值,因此系统避免过早升级。
- **Trigger precise, low-risk nurturing actions.** Success team should call within 24 hours, qualify training needs, confirm decision timeline, and send a tailored capability deck — not a B2B proposal yet.
**触发精准、低风险的培育动作。** 成功团队应在24小时内回电,确认培训需求、决策时间线,并发送定制化能力介绍——暂不发送正式B2B提案。
- **Create a sales follow-up task with context.** Log the callback outcome, update lead notes, and set the next action based on qualification results (demo, proposal, or nurture).
**创建带上下文的销售跟进任务。** 记录回电结果、更新线索备注,并根据资格判断设置下一步动作(演示、提案或继续培育)。
- **Why this supports a 100-unit distribution inquiry.** A timely callback builds trust, uncovers expansion needs, and positions Global Skills for a larger training rollout — turning a C-pool lead into a qualified B2B opportunity.
**这如何支持100套分销询盘。** 及时回电建立信任、挖掘扩展需求,并为更大规模培训部署铺路——把C池线索转化为合格的B2B商机。