Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 2)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
2
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:57:49
- **Day 7 behavior is high-intent, but early-stage.** Repeatedly watching the Cultural Insights Demo signals genuine topic interest and content resonance — a strong engagement marker, though not yet a buying signal.
- 重复观看“文化洞察”演示说明客户对主题有真实兴趣、内容匹配度高,是有价值的互动信号,但还不是明确的购买信号。
- **Score of 2 vs. threshold of 60 keeps the lead in C Pool.** The AI correctly upgrades only on cumulative evidence; a single behavioral spike (score 2) is too thin to justify a pool change, avoiding premature sales effort.
- AI 依据累计证据升级,单次行为高点(2 分)远低于 60 分阈值,因此暂留 C 池,避免过早投入销售资源。
- **Trigger lightweight, automated nurturing — not a proposal yet.** Recommended: send the demo's companion case study or cultural-training one-pager, and log a content-interest tag for the lead.
- 建议先触发轻量自动化培育:推送演示配套案例或文化培训单页,并打上“内容兴趣”标签,暂不发送提案。
- **Set a B2B proposal / sales follow-up as a conditional trigger.** If repeat views continue or score approaches the C→B threshold, auto-generate a proposal and create a sales follow-up task.
- 将 B2B 提案与销售跟进设为条件触发:若持续观看或分数接近升级阈值,再自动生成提案并创建跟进任务。
- **Path to the 100-unit distribution inquiry.** Sustained engagement builds the score toward C→B, unlocking direct sales contact — the moment to scope the 100-unit distribution deal.
- 持续互动将推动分数升级至 B 池,解锁销售直连,届时正是洽谈 100 套分销询单的时机。