Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 2)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
2
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:32:06
1. **High-value behavior defined**: Repeatedly watching "Cultural Insights Demo" signals strong intent for cross-cultural training solutions.
**高价值行为解析**：反复观看《文化洞察演示》表明对该解决方案有明确采购意向，属于高价值信号。
2. **Why no upgrade**: Score jumped from 0 → 2, but C→B upgrade requires 60. The system learns behavior weighting incrementally—one spike is insufficient for reclassification.
**未升级原因**：分数从0升至2，但升级阈值需60分。系统需累积多重行为证据，单日高峰值不足触发分层迁移。
3. **Triggered nurturing actions**:
- Auto-dispatch B2B proposal for Cultural Insights pilot program
- Assign SDR to schedule personalized demo with cross-cultural ROI analysis
**触发干预措施**：自动推送《文化洞察》试点方案+指派销售进行定制化演示，聚焦投资回报率分析。
4. **Conversion path to 100-unit deal**: This behavior identifies a hot segment—deploy targeted nurturing (tiered pricing, success stories) to accelerate from “single-demo interest” → “group training procurement”.
**百单位交易转化路径**：识别高意向信号后，通过分层定价与客户案例定向培育，将单个演示兴趣转化为集团采购需求。