Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (11 → 37)
B Pool Threshold: 60
Day 1
11
Day 3
31
Day 7 (Actual)
37
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:57:31
- **Day 7 behavior = buying-intent signal.** Clicking contact info is a late-funnel action (post-content evaluation), not casual browsing — it signals the lead is moving from awareness to vendor shortlisting.
中文:点击联系方式属于“接近采购决策”的高意向行为,说明客户从了解阶段进入供应商筛选阶段,而非随意浏览。
- **Score gap explains no upgrade.** Predicted 37 vs. threshold 60 — the AI sees intent but not yet sufficient cumulative engagement/authority signals to justify C→B (which triggers sales-heavy motions). Keeping it in C protects sales capacity and avoids premature proposal spend.
中文:预测分37远低于升级线60,AI判断意向量有但证据不足(互动深度/决策角色未明),因此留在C池,避免过早投入销售资源。
- **Trigger lightweight, high-precision nurturing now.** Send a tailored capability deck / case study + a soft CTA (“book a 20-min needs review”); auto-create a sales follow-up task in 48h if another high-value event occurs (pricing page, repeat visit, video completion).
中文:先触发轻量高精度动作——发送定制化能力介绍/案例+软性邀约;若48小时内再出现高价行为(看报价、复访、看完视频),自动生成销售跟进任务。
- **Path to a 100-unit distribution inquiry.** Design the C-pool track to surface volume/distribution use cases (multi-region rollout, licensing tiers, partner enablement) — the contact click indicates readiness for a discovery call; a qualified 20-min call is the realistic bridge to a 100-seat distribution ask.
中文:在C池内容中突出“批量/分销场景”(多区域部署、授权分层、渠道赋能);联系方式点击说明可安排需求访谈,用一次合格的20分钟沟通把线索引向100套分销询盘。
- **Business outcome logic.** Behavior → score (37) → stays C → light nurture + task trigger → higher MQL-to-SQL efficiency, lower wasted proposal cost, and a measurable path to a larger deal size.
中文:行为→评分37→维持C池→轻量培育+任务触发→提升MQL转SQL效率、降低无效提案成本,并为更大单值(100套分销)铺路。