Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:34:35
1. **Day 7 high-value behavior (clicking contact info) signals purchase intent.**
第7天点击联系信息的行为表明有购买意向，属于高价值信号。
2. **Score only moved from 10 to 13, far below the C→B threshold of 60.**
分数仅从10升至13，远未达到C→B所需的60分阈值，因此AI判定仍需留在C池培养。
3. **Triggered actions: send personalized ROI case study + schedule low-touch email sequence, no direct sales call yet.**
系统应触发：发送定制化ROI案例研究并安排低接触邮件序列，暂不安排销售直接跟进。
4. **This progressive nurturing builds trust over time, increasing probability of converting into a 100-unit distribution inquiry once engagement deepens.**
渐进式培养可逐步建立信任，待互动加深后，更可能转化为100单元的分销咨询。