Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:37:44
- **Day 7 “clicked contact information” signals active buying intent, not passive interest.** It’s a deliberate step toward human engagement, so AI weights it as high-value—but one intent signal alone can’t outweigh a thin cumulative profile.
- 中文:第7天点击联系方式代表明确的购买意向,而非被动浏览;但单一意向信号不足以弥补整体画像过薄。
- **Score moved 10 → 13, far below the C→B threshold of 60.** The AI keeps the lead in C Pool because cumulative evidence (6 days at 10) is too weak; upgrading now would inflate pipeline quality risk and waste sales capacity.
- 中文:分数仅从10升至13,远低于C→B的60门槛;累计证据不足,提前升级会拉低管道质量并浪费销售资源。
- **Trigger low-cost, automated nurture rather than a proposal.** Recommended: targeted content on bulk/volume training, a case study on multi-site rollout, and a soft CTA to book a discovery call—tracked for repeat visits.
- 中文:应触发低成本自动化培育,而非直接出方案:推送批量培训内容、多点部署案例,并软性引导预约沟通,同时追踪复访行为。
- **Route the contact-click as a sales-assist signal, not a full handoff.** Create a low-priority follow-up task or alert for SDR review; escalate to proposal only when score crosses 60 or repeat high-value behaviors appear.
- 中文:将“点击联系方式”作为销售辅助信号而非正式移交;生成低优先级跟进任务供SDR研判,待分数达60或出现重复高价值行为再升级出方案。
- **Path to a 100-unit inquiry:** consistent engagement (content downloads, video watches, repeat contact clicks) compounds the score toward B/A, triggering a tailored volume proposal—converting intent into a qualified 100-unit distribution conversation.
- 中文:通向100套分销询盘的路径是持续互动(下载、看视频、重复点击联系方式)推动分数升至B/A,从而触发定制化批量方案,把意向转化为合格的百套分销商机。