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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 21:47:44
- **High-value signal, low volume:** A callback request is an explicit buying signal—it shows active interest and shortens discovery, but one action alone can’t outweigh weak cumulative engagement. **高价值信号,但体量不足:** 主动要求回电是明确的购买信号,说明兴趣真实、能缩短销售探需周期;但单次行为不足以抵消整体互动偏弱。 - **Score logic keeps it in C:** Day 7 predicted score is 13 vs. the C→B threshold of 60. The model rewards sustained, multi-touch engagement, not isolated intent spikes. **评分逻辑决定仍在 C 池:** 第7天预测分仅13,远低于 C→B 的60分门槛。AI更看重持续、多渠道互动,而非单次意向高峰。 - **Trigger the right sales motion, not an upgrade:** Route to success/sales for callback within SLA, log call outcome, and send a lightweight needs-discovery follow-up—no full B2B proposal yet. **触发精准销售动作,而非升级:** 按SLA转交成功/销售团队回电,记录通话结果,并发送轻量需求探询跟进;暂不生成完整B2B方案。 - **Nurture toward qualification:** Add targeted content (pricing tiers, bulk licensing, case studies) and set a next-step task; if engagement compounds and score nears 60, auto-upgrade to B. **持续培育直至合格:** 推送针对性内容(价格梯度、批量授权、案例),创建下一步任务;若互动累积、分数接近60,则自动升级至B池。 - **Path to 100-unit distribution inquiry:** Treat callback as the entry point to qualify volume, decision process, and timeline; consistent follow-up raises score, triggering proposal and distribution pricing. **通向100套分销询盘的路径:** 将回电视为资格确认入口,厘清数量、决策流程与时间表;持续跟进攻势提升评分,进而触发方案与分销报价。