Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 19)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
19
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:35:51
**Day 7 Behavior → AI Score → Pool → Actions → Business Outcome**
- **High-value behavior:** Completing a post-video survey signals active engagement and intent, not passive viewing — a stronger buying signal than content consumption alone. AI lifts the score from 10 → 19, but from a low base.
- 中文:完成视频后问卷属于主动互动,比单纯观看更能体现意向;AI 将分数从 10 提升到 19,但起点偏低。
- **Why still in C Pool:** Predicted score of 19 is well below the C→B threshold of 60, so the model treats this as early-stage interest — one signal among many, not enough to justify sales resource reallocation.
- 中文:预测分 19 远低于 C→B 的 60 分门槛,AI 判定为早期兴趣,尚不足以触发销售资源升级。
- **Triggered actions (C-pool logic):** Automated nurture only — thank-you email with next-step content, a second high-intent asset (e.g., case study or ROI calculator), and a soft survey follow-up to capture training needs.
- 中文:仅触发自动化培育——感谢邮件+下一步内容、一个高意向资产(案例/ROI 计算器)、以及跟进问卷以挖掘培训需求。
- **No B2B proposal or sales follow-up yet:** Triggering a proposal at score 19 would waste sales capacity and dilute pipeline quality; those actions stay gated at the B threshold (60).
- 中文:19 分就发提案会浪费销售产能、拉低管道质量;提案与销售跟进应保留在 B 池 60 分门槛之后。
- **Path to the 100-unit inquiry:** Each high-value interaction compounds the score; a few more signals (repeat visits, content downloads, pricing-page views) can push toward 60 → B upgrade → proposal + follow-up → qualification for volume distribution conversations.
- 中文:高价值行为持续累积分值;再叠加多次访问、资料下载、价格页浏览等信号,即可逼近 60 分升级 B 池,进而触发提案与跟进,为 100 套分销询盘做好资格铺垫。