Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 18)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
18
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:32:26
**Lead Nurturing Analysis: Day 7 Callback Request (C Pool, Score 18/60)**
- **High-value behavior = explicit buying signal.** A callback request shifts the lead from passive browsing to active human contact, signaling budget, authority, or urgency. / 主动要求回电是明确的购买信号,代表客户已从被动浏览转为主动接触,通常意味着预算、决策权或紧迫需求。
- **Still C Pool: score gap too wide.** Day 7 predicted score is 18 vs. the C→B threshold of 60. One strong signal doesn't override six days of low engagement (cumulative 10). / 第7天预测分仅18分,距C升B的60分门槛差距过大;单次高价值行为无法弥补前6天累计仅10分的低互动。
- **Trigger: sales follow-up task, not full proposal yet.** Route to success team for a discovery call/SQL qualification; hold the formal B2B proposal until engagement depth justifies it. / 触发动作:生成销售跟进任务,由成功团队做需求挖掘与商机资格评估;暂缓正式B2B方案,避免资源错配。
- **Enrich lead profile during the call.** Capture training volume, timeline, and department scope to feed the AI model and accelerate future scoring. / 通话中补充培训规模、时间表和部门范围等画像信息,反哺AI模型,加速后续评分提升。
- **Path to 100-unit inquiry.** Sustained engagement post-callback (proposal views, repeat sessions, multi-stakeholder touches) is what pushes score past 60 → B upgrade → proposal + opportunity creation → scalable 100-unit distribution deal. / 回电后的持续互动(方案浏览、重复观看、多角色触达)才能推动评分突破60分→升级至B池→自动发方案并建商机→最终承接100套规模的分销询单。
**Net effect:** callback raises intent quality, but pool discipline prevents premature sales spend — protecting conversion rate and rep efficiency until the deal is truly qualified. / **核心逻辑:** 回电提升意向质量,但分池纪律避免过早投入销售资源,保障转化率与人效,直到商机真正成熟。