Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (15 → 50)
B Pool Threshold: 60
Day 1
15
Day 3
35
Day 7 (Actual)
50
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:32:26
- **Day 7 behavior is high-value because post-video survey completion signals active engagement and intent, not passive viewing.**
*Day 7 的高价值行为在于：完成视频后问卷代表主动参与和潜在意向，而不只是被动观看。*
- **AI keeps the lead in C Pool because the predicted score of 50 is still below the C → B upgrade threshold of 60.**
*AI 仍将该客户保留在 C 池，是因为预测分 50 还未达到 C → B 的升级阈值 60。*
- **Precise trigger: send a lightweight follow-up email with a tailored training solution overview, then create a sales task for a discovery call—not a full proposal yet.**
*精准触发动作：先发送轻量级跟进邮件和定制化培训方案概览，再创建销售任务安排需求沟通，而不是立即发送完整提案。*
- **This keeps nurture cost low while deepening interest, so the system can move the lead to B Pool once score crosses 60.**
*这样可保持培育成本较低，同时加深兴趣；一旦分数超过 60，系统即可将其升级到 B 池。*
- **Business outcome: this path improves qualification accuracy and positions Global Skills to convert the lead into a 100-unit distribution inquiry with better timing and relevance.**
*业务结果：该路径提升资格判断准确性，并让 Global Skills 以更合适的时机和相关性，将线索转化为 100 单元分销询盘。*