Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 47)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
47
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:33:02
- **Day 7 behavior signals real buying intent:** Repeatedly watching the Cultural Insights Demo shows focused interest in a core solution, not casual browsing.
- 第7天行为体现真实购买意向:反复观看“文化洞察演示”说明客户在认真评估核心方案,而不是随便看看。
- **Score still stays in C Pool:** Predicted score is 47, below the C→B threshold of 60, so AI avoids premature sales handoff.
- 分数仍留在C池:预测分47,低于C升B的60分门槛,因此AI避免过早转销售跟进。
- **Precise nurture actions should be triggered:** Send a tailored demo recap, share a lightweight case study, and create a sales follow-up task for qualification—not a full proposal yet.
- 应触发精准培育动作:发送定制化演示回顾、相关案例简版,并创建销售跟进任务做需求确认,而不是立刻发完整方案。
- **This builds toward a 100-unit distribution inquiry:** The system should keep warming the account, track repeat demo views, and alert sales when score nears 60 to position bulk distribution options.
- 这为100套分销询盘做铺垫:系统应持续培育客户,跟踪重复观看行为,并在接近60分时提醒销售介入,切入批量分销方案。