Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (15 → 53)
B Pool Threshold: 60
Day 1
15
Day 3
35
Day 7 (Actual)
53
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:37:51
- **Day 7 behavior is high-intent, not casual:** Repeatedly watching the Cultural Insights Demo signals active solution evaluation — content depth + repetition = problem-fit interest.
该行为体现明确的方案评估意图:反复观看文化洞察演示说明内容深度匹配痛点,属于高意向信号。
- **AI stays in C Pool because the score hasn't crossed the gate:** Predicted 53 < 60 threshold; cumulative engagement is rising but not yet B-qualified — avoids premature sales resource burn.
AI 仍留在 C 池,是因为预测分53未达升级阈值60;兴趣在上升但尚未达到 B 级标准,避免过早消耗销售资源。
- **Trigger light-touch, content-led nurturing now:** Send demo recap + relevant case study, add a soft CTA (e.g., "explore team licensing"), and log the behavior for sales visibility.
立即触发轻量内容培育:发送演示要点与相关案例,加入软性行动号召(如了解团队授权),并向销售同步该行为记录。
- **Hold the B2B proposal / sales follow-up until upgrade:** Formal proposal and rep follow-up should be queued, not fired — triggered automatically at score ≥60 (C→B) to protect conversion efficiency.
正式B2B提案与销售跟进应排队待发,待分数≥60触发C→B升级时自动执行,以保障转化效率。
- **Path to the 100-unit distribution inquiry:** Sustained demo re-watches + case content should push score past 60 → B upgrade → proposal for volume/distribution pricing → qualified 100-unit opportunity.
通向100套分销询盘的路径:持续观看演示与案例内容推动分数破60 → 升级B池 → 输出批量/分销报价提案 → 形成合格的100套商机。