Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 35)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
35
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:27:38
- **Repeated demo viewing signals active solution interest, not casual browsing.** Repeated viewing of the Cultural Insights Demo indicates genuine problem-solution fit and shortens the path to a commercial conversation.
重复观看文化洞察演示说明客户在主动评估解决方案,而非随意浏览,这将明显缩短进入商务沟通的路径。
- **AI scoring is cumulative and threshold-based: 35 of 60 means "warming, not ready."** The behavior added value (+5), but the gap to B-pool is still 25 points, so the system correctly holds the lead in C for further qualification.
AI 评分是累计制、按阈值升级:35 分对 60 分说明"在升温但未达标",本次行为仅加分 +5,距离 B 池还差 25 分,因此系统维持 C 池继续培育是合理的。
- **Trigger low-friction, high-relevance nurturing now — not a full proposal.** Recommended actions: send a tailored demo follow-up with 1–2 relevant case studies, a short needs-discovery question set, and a sales task to schedule a 15-minute qualification call.
当前应触发低门槛、高相关度的培育动作,而非正式方案:发送针对该演示的跟进内容 + 1–2 个相关案例、简短需求探询问题清单,并创建销售任务安排 15 分钟资格确认通话。
- **Reserve the B2B proposal for the B-pool crossing.** Reaching 60 (e.g., via demo re-watch + case download + inquiry reply) should auto-trigger proposal creation and sales follow-up — this keeps sales effort efficient and proposal quality high.
正式 B2B 方案应在跨入 B 池后触发:当分数达到 60(如再次观看演示 + 下载案例 + 回复询问),系统再自动生成方案并跟进,从而提升销售效率与方案质量。
- **This path directly supports the 100-unit distribution inquiry.** Repeated demo interest is a strong buying signal; structured qualification now captures scale, delivery scope, and decision timeline, positioning Global Skills to convert the inquiry into a 100-unit distribution deal.
这条路径直接服务于 100 单元分销询盘的转化:重复观看演示是强购买信号,通过结构化资格确认掌握采购规模、交付范围与决策时间表,为拿下 100 单元分销订单打好基础。