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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 11)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
11
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:37:20
- **Why Day 7 is high-value:** A callback request from the success team is an explicit buying signal — the lead is inviting direct sales contact, which dramatically shortens the consideration cycle. // 主动要求成功团队回电是明确的购买信号,意味着客户愿意直接对接销售,显著缩短决策周期。 - **Why it stays in C Pool:** The behavior adds only +1 (10 → 11) against a C→B threshold of 60; a single intent signal, however strong, doesn't yet justify a pool upgrade given the low cumulative engagement base. // 该行为仅加1分(10→11),距离60分的升级门槛仍远;单次强意向不足以在低累计互动基础上触发升级。 - **Precise actions to trigger:** Route the callback to a named success/sales owner within 24h, log the request as an opportunity in CRM, and queue a tailored follow-up (capability deck + discovery call agenda) rather than a full proposal yet. // 24小时内指派专属成功/销售负责人回电,将请求登记为CRM商机,并推送定制跟进(能力介绍+需求访谈议程),暂不发送完整方案。 - **Path to the 100-unit inquiry:** Use the callback to qualify scale, audience, and timeline, then gate a formal B2B proposal (with 100-seat pricing) behind completed discovery — converting intent into a sized, proposal-ready deal. // 借回电确认规模、受众与时间表,再在需求明确后发送含100席位报价的正式方案,把意向转化为可报价的成单机会。 - **Business outcome:** Fast callback response lifts conversion probability on high-intent leads and protects pipeline quality, while keeping the lead in C Pool avoids premature sales effort until score and qualification justify escalation. // 快速回电提升高意向线索的转化率并保障管道质量;暂留C池可避免在评分与资质未达标前过度投入销售资源。