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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 25)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
25
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:50:51
**Day 7 Nurture Read — Global Skills (C Pool)** - **Behavior signals real intent, not casual browsing.** Clicking contact info is a deliberate "reach-out" step — stronger than page views or video watches. / 点击联系方式属于主动接洽信号,意图强度明显高于浏览或看视频。 - **But one signal ≠ buying readiness.** Score moved 20 → 25 (predicted), still far below the C→B threshold of 60. AI keeps the lead in C Pool to avoid premature sales push. / 单次高分行为不足以证明购买成熟度;25分离60的升级线仍远,AI 暂不升级,避免过早销售介入。 - **Trigger low-friction, content-led nurturing — not a proposal yet.** Send a tailored training solutions overview + a relevant case study; log the contact click as a warm signal for the sales queue. / 触发轻量内容培育(培训方案概览+相关案例),并把"点击联系方式"记为销售线索的暖信号,暂不推正式报价。 - **Reserve B2B proposal & rep follow-up for the B Pool crossing.** When cumulative behavior pushes score past 60, auto-generate the proposal and create a sales follow-up task. / 提案与销售跟进应留到跨入 B Pool 时触发;届时系统自动生成提案并创建跟进任务。 - **Business outcome:** Controlled nurturing protects sales efficiency while keeping the 100-unit distribution inquiry warm — the lead is "engaged but not qualified," so we invest content, not rep time, until the score justifies it. / 业务结果:以内容培育替代销售投入,既保护销售效率,又为100套分销询盘保温;在分数达标前不占用销售人力。