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Behavior Insight - Day 7
Simulate AI Upgrade Ask AI for Insight AI History
AI Scoring in Action
High-value Behavior
View Triggered Tasks
AI Score Growth Animation (0 → 0)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Predicted)
0
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2025-12-21 14:11:18
1) **High-Value Behavior:** Repeated engagement on a single day signals intense, focused interest, indicating the lead is actively evaluating your solution for a potential business need. **高价值行为分析:** 单日内重复互动表明强烈、集中的兴趣,意味着潜在客户正在积极评估您的解决方案以满足其业务需求。 2) **No Pool Upgrade:** The AI score (0) remains below the C→B threshold (60). A single day of high activity, while positive, is insufficient to predict a sustained buying intent without a cumulative scoring pattern. **未升级原因:** AI评分(0分)仍低于C→B的升级阈值(60分)。单日的高活跃度虽然是积极信号,但缺乏累积的评分模式,不足以预测其持续的购买意向。 3) **Triggered Actions:** System should trigger a **personalized follow-up task** for the sales rep (e.g., "Contact to discuss specific use case") and an **educational nurture email** (e.g., case study on ROI). A proposal is premature at this C-pool stage. **触发行动:** 系统应触发给销售代表的**个性化跟进任务**(例如:“联系以讨论具体用例”)和发送**培育性教育邮件**(例如:投资回报率案例研究)。在C级培育池阶段,发送提案为时过早。 4) **Path to 100-Unit Inquiry:** This nurturing sequence qualifies intent early, warms the lead with relevant content, and directs sales to engage with context. This builds the foundation for a larger, solution-focused conversation that can scale to a volume inquiry. **通向百套询价之路:** 此培育流程能早期识别意向,用相关内容培育潜在客户,并指导销售进行有背景的互动。这为后续开展聚焦解决方案、并可扩展至大宗询价的对话奠定了基础。