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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 21)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
21
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:32:23
**Day 7 Nurturing Analysis – Global Skills Lead** - **Why Day 7 behavior is high value** Completing a post-video survey signals active engagement and intent, not passive viewing. It gives us explicit preference data and a clear content-interest signal. **中文:** Day 7 完成视频后问卷,代表客户主动投入并表达兴趣,不是被动浏览,同时提供了明确的偏好与需求信号。 - **Why AI keeps this lead in C Pool** Predicted score is 21 vs. C→B threshold of 60. The cumulative score rose only from 20 to 21, so the AI sees incremental interest but not enough urgency, budget, or buying-committee signal to justify a pool upgrade. **中文:** 预测分仅 21,远低于 C→B 升级门槛 60;分数从 20 升到 21,说明兴趣有增长但强度不足,尚未体现紧迫性、预算或决策层信号,因此不升级。 - **Precise nurturing actions to trigger** Do not send a full B2B proposal yet. Trigger: (1) a tailored follow-up email referencing survey responses, (2) a low-friction content offer mapped to stated interests, and (3) a soft sales follow-up task for an SDR to qualify need, timing, and audience size. **中文:** 暂不发送完整 B2B 方案。应触发:① 依据问卷反馈的定制跟进邮件;② 匹配其兴趣的低门槛内容;③ 为 SDR 创建轻量销售跟进任务,核实需求、时间表与培训人数。 - **How this supports conversion to a 100-unit distribution inquiry** The survey response helps sales shape the conversation toward volume training needs. By nurturing with relevant content and qualification questions, the system increases the odds of surfacing a 100-unit distribution opportunity without prematurely pushing a proposal. **中文:** 问卷反馈可帮助销售把对话引向规模化培训需求。通过相关性内容培育与需求确认,系统能在不过早推方案的前提下,提高挖掘 100 人分销询盘的机会。 - **Business logic in one line** Behavior → score +1 → still C Pool → targeted nurture + SDR follow-up → qualified 100-unit inquiry. **中文:** 行为 → 加 1 分 → 仍在 C Pool → 精准培育 + SDR 跟进 → 转化为合格的 100 人询盘。