Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 9)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
9
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 21:09:05
**1) Why Day 7 behavior is high-value**
- Repeatedly watching the Cultural Insights Demo signals active interest in a specific solution, not casual browsing—strong intent signal.
- 反复观看“文化洞察”演示说明客户在主动研究具体解决方案,而不是随意浏览,这是强意向信号。
**2) Why AI keeps the lead in C Pool**
- Day 7 predicted score is 9, well below the C→B threshold of 60; a single behavior can't override a weak cumulative profile.
- 第7天预测分仅9分,远低于C→B的60分门槛;单次行为无法改变此前累积的低活跃画像。
**3) Precise nurturing actions to trigger**
- Tag the lead as "high-intent topic: cultural training"; trigger a light-touch follow-up email with a relevant case study, not a full B2B proposal yet.
- 标记为“高意向主题:文化培训”;触发轻量跟进邮件+相关案例,而非直接发送完整B2B提案。
**4) How this supports conversion into a 100-unit inquiry**
- This behavior gives sales a concrete hook to open a conversation and validate scale needs (e.g., 100-unit rollout), moving the lead toward qualification before a proposal.
- 该行为为销售提供了具体切入点,可验证其规模需求(如100套部署),在提案前推动线索走向资格确认。