Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 6)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
6
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:34:08
1) **Why high-value:** Requesting a callback signals strong purchase intent in B2B training; it’s a direct lead-to-sales handshake, shortening the pipeline.
**高价值原因:** 请求回电是B2B培训中强烈的购买信号,促成销售直接跟进,缩短成交周期。
2) **No upgrade yet:** The AI score jumped from 0 to 6, but the upgrade threshold to B Pool is 60. Single high-value behaviors add points, not instant pool moves—requires sustained engagement.
**未升级原因:** 分数从0升至6,但升级至B池需60分。单次高价值行为能加分,但未达阈值,需持续互动。
3) **Triggered actions:** Immediately create a sales follow-up task (within 24h) with account context, and send a targeted proposal aligned to the lead’s training needs.
**触发动作:** 立即生成销售跟进任务(24小时内),附带客户背景;并发送针对性培训方案提案。
4) **Supporting 100-unit conversion:** Timely callback + personalized proposal increases trust and fit perception, raising the odds of converting the inquiry into a large-scale deployment deal.
**助力转化100单位:** 及时回电+定制提案增强信任与匹配度,大幅提升将该询盘转化为规模化培训合同的可能性。