Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (17 → 59)
B Pool Threshold: 60
Day 1
17
Day 3
37
Day 7 (Actual)
59
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-20 08:46:09
Here is the analysis for the Global Skills lead scenario:
1. **Why high-value:** The post-video survey signals strong purchase intent. A B2B prospect who completes a follow-up questionnaire after watching training content has moved from passive consumption to active evaluation—demonstrating higher qualification.
**行为价值分析:** 完成课后问卷是强烈的购买意向信号。B2B客户从被动观看转向主动评估,说明其决策意愿增强,线索质量显著提升。
2. **Why still in Pool C:** The Day 7 predicted score (59) is below the C→B upgrade threshold (60). The "1 point gap" requires additional engagement data—the system waits for a validated pattern (e.g., repeat high-value action) before reclassification.
**未被升级原因:** 第7天预测得分(59分)未达到升级阈值(60分)。相差的1分意味着系统需要更多验证数据(如重复高价值行为)才能安全调池,避免误判。
3. **Triggered nurturing actions:** The system should autoreply with a personalized "Next Step" email (e.g., case study on 100-unit deployments) + generate a CRM task for a senior SDR to schedule discovery call within 48h. No full proposal yet—keep conversion path low-friction.
**系统触发动作:** 自动发送“下一步”个性化邮件(如100人部署案例)、并在CRM中为高级SDR生成48小时内邀约电话任务。暂不发送完整提案,保持轻接触转换路径。
4. **Impact on 100-unit deal:** The survey data (likely timing, budget, and pain points) provides critical qualification. When combined with next engagement (e.g., call confirm need format), the score will cross 60→move to Pool B. This triggers proposal generation, directly accelerating the 100-unit distribution inquiry.
**对100人订单的影响:** 问卷数据(如实施时间、预算、痛点)提供了关键决策信息。结合下次互动(如电话确认需求形式),得分将突破60分→进入B池→触发提案生成,直接加速100人订单转化。