Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 3)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
3
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:29:12
**Day 7 Behavior → Score → Pool → Action → Business Outcome**
- **High-value signal, not yet a buying signal.** Watching the *Cultural Insights Demo* repeatedly shows genuine need for localized training content—but a demo view is top-of-funnel research, not purchase intent.
- 反复观看"文化洞察演示"说明客户确有本地化培训需求,但这属于早期调研行为,并非购买信号。
- **Score jumps 0 → 3, but C→B threshold is 60.** AI recognizes the engagement spike while keeping the lead in C Pool, because one behavioral data point can't justify a pool upgrade—depth of interest still insufficient.
- 分数从0升至3,但距C→B的60分门槛仍很远;单一行为不足以触发升级,兴趣深度尚不够。
- **Trigger lightweight, low-cost nurturing—not a sales handoff.** Recommended: send the demo's companion case study, a localized-training one-pager, and set a Day 10 re-engagement reminder. No proposal, no sales follow-up yet.
- 应触发轻量培育:推送配套案例、本地化培训单页,并设置第10天再触达提醒;暂不发提案、不转销售跟进。
- **Protect sales efficiency and pipeline quality.** Early escalation on a 3-point lead would waste rep time and dilute the A/B pools where proposals belong.
- 过早升级会浪费销售精力,也会稀释A/B池的质量,3分线索应继续自动化培育。
- **Path to a 100-unit distribution inquiry.** Each repeat view and content click compounds the score; once engagement crosses 60, the system auto-upgrades to B and triggers a tailored proposal plus sales follow-up—the right moment to convert interest into a scalable 100-unit distribution deal.
- 每次重复观看和点击都会累积分数;一旦突破60分即自动升级至B池,触发定制提案与销售跟进,那才是将兴趣转化为百套分销询盘的正确时机。