Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 3)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
3
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:58:36
- **Day 7 behavior = strong intent signal**
Repeatedly watching the Cultural Insights Demo shows active interest in a specific solution area—more valuable than passive clicks because repetition implies evaluation, not curiosity.
*(简体中文)* 反复观看“文化洞察”演示,说明客户在认真评估具体方案,而不只是随意浏览;重复观看比单次点击更能体现采购意向。
- **Score 3 vs. threshold 60 = still C Pool**
One high-value behavior raises the AI score from 0 to 3, but it's far below the 60-point upgrade bar. AI avoids premature promotion to protect sales capacity.
*(简体中文)* 单次高价值行为只把评分从0拉到3,距离60分的升级线还很远。AI因此暂不升级,避免过早占用销售资源。
- **Trigger low-cost, targeted nurturing (not a proposal yet)**
System should auto-send a Cultural Insights case study / ROI one-pager, add the lead to a demo follow-up sequence, and log the behavior for the assigned rep. Hold off on full B2B proposals.
*(简体中文)* 系统应自动推送“文化洞察”案例或ROI单页,把线索加入演示跟进序列,并把行为记录给负责销售;此时还不宜发正式B2B方案。
- **Create a soft sales follow-up task**
Generate a low-priority follow-up task (e.g., rep check-in email within 48h) to validate interest and uncover training scope—keeps pipeline warm without over-investing.
*(简体中文)* 生成低优先级的销售跟进任务(如48小时内邮件回访),确认兴趣并了解培训需求范围,在不过度投入的前提下保持商机温度。
- **Path to a 100-unit distribution inquiry**
Sustained repeat viewing + engagement with case content should compound the score toward 60; on C→B upgrade, trigger a tailored proposal and distribution-scope discovery call to convert interest into a 100-unit inquiry.
*(简体中文)* 持续观看并互动案例内容会累积评分,逼近60分升级线。一旦C→B升级,即触发定制方案和分销规模沟通,把兴趣转化为100套分销询盘。