Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 49)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
49
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Lead Review – Cultural Insights Demo (C Pool, Score 49 vs. Threshold 60)**
- **High-value behavior: repeated demo viewing signals active solution evaluation.**
- 反复观看产品演示说明客户在主动评估解决方案，购买意向明显升温。
- **Still C Pool: score 49 is below the 60 upgrade threshold — intent is rising but not yet qualified.**
- 49分尚未达到60分的升级门槛，意向在增强但还不够成熟，先留在C池孵化。
- **Trigger actions: personalized follow-up, not a full B2B proposal yet.**
- 触发个性化跟进，而不是直接发正式方案：发送文化洞察案例资料，并安排销售在48小时内电话/邮件跟进。
- **Next-step hook: probe volume and use case to size the 100-unit opportunity.**
- 通过跟进了解采购规模和培训场景，为100套分销询盘做需求确认。
- **Business outcome: nurture toward the 60-point upgrade, then trigger the B2B proposal.**
- 目标是推动分数跨过60分升级到B池，届时再触发正式方案，提高转化率和销售效率。