Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 79)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
79
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why repeated Cultural Insights Demo viewing is high-value**
- Repeated video watches signal active buying intent: the lead is validating whether Global Skills can handle cross-cultural delivery at scale.
- 对同一支文化洞察 Demo 的反复观看,说明客户在认真评估跨文化交付能力,属于高意向信号,而非泛泛浏览。
**2) Why AI upgrades C → B**
- Day 7 score = 79 crosses the 60 upgrade threshold (cumulative 55 + high-value behavior weighting), so C → B is automatic.
- 第7天评分79分超过60的升级阈值(前期累计55分+高价值行为加权),因此系统自动将客户从C池升级到B池。
**3) Precise actions triggered at B Pool**
- Send tailored B2B proposal (multi-region training outline + pricing tiers); create sales follow-up task within 24–48h; add to cultural-insights nurture track.
- 触发定制化B2B方案(多区域培训大纲+分层报价);48小时内生成销售跟进任务;加入“文化洞察”主题培育序列。
**4) Path to the 100-unit distribution inquiry**
- B Pool treatment converts interest into a quantified deal: proposal → discovery call → volume pricing → 100-unit distribution inquiry.
- B池动作把兴趣转化为可量化商机:方案→需求沟通→批量报价→100套分销询单,提升赢单率与客单价。
**5) Executive takeaway**
- Behavior → score → pool upgrade → triggered actions → pipeline outcome: this is a clean, auditable AI nurturing flow, not guesswork.
- 行为→评分→池升级→触发动作→商机转化,形成可审计的AI培育链路,而非主观判断。